Dropped Your Phone in Water? Do This First (Step-by-Step)
Water and phones do not mix — but quick action makes a huge difference. Here is exactly what to do (and what to avoid) if your phone takes a swim.
Do this immediately
- Get it out of the water fast and power it OFF — do not check if it still works.
- Do not press buttons or shake it; that pushes water deeper.
- Dry the outside and gently remove any case and SIM tray.
- Keep it upright and cool. Do not charge it — that can cause a short.
- Bring it to us as soon as possible for a proper internal cleaning.
Why rice does NOT work
The rice myth is everywhere, but it does almost nothing — rice cannot pull moisture from sealed internals, and starchy dust can make things worse. What actually saves water-damaged phones is a professional board-level cleaning that removes corrosion before it spreads.
What we do for water damage
We open the device, clean the logic board with the right solutions, remove corrosion, and test every component. The sooner we see it, the better the outcome.
Fast water-damage help in Sacramento
Time matters with liquid damage. Call (916) 937-1888 or come straight to 3409 Watt Ave, Sacramento.